Because your health and safety are our top priority, we do not accept returns or exchanges on opened or used products.
However, we want you to love your experience with us. If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at [support@email.com] with your order number and photos of the product. We’ll be happy to arrange a replacement or store credit, depending on the situation.
Please note:
Products must be unopened, unused, and in their original packaging to be eligible for return or exchange.
We cannot accept returns due to personal taste preferences or change of mind, in line with health and hygiene guidelines.
Return shipping costs are the responsibility of the customer unless the return is due to our error.
Thank you for understanding - we’re committed to your wellness and satisfaction.